Businesses often need help finding a live chat solution that fits their needs and budget. Finding the right software, agents, and management can be overwhelming, and it’s hard to know which options are the best for your business, especially if you’re a small business owner.
Greechat provides a comprehensive package with dedicated live chat software, agents, and management. We make it easy for you to get started with our customisable solutions so you can start engaging customers quickly.
Proactively engage your website visitors
When you have a live chat feature on your website, you can proactively engage with the visitors who are already interested in purchasing from you. A proactive live chat means that when someone is on their way to buying something from your store and has questions about it. They will be able to talk to someone immediately instead of waiting for an email reply, which makes them purchase quicker because they don’t have to wait for information.
You will have more sales and fewer abandoned carts when people know what they want before making an expensive purchase. It also helps build trust between customers and brands by giving them a personal experience while shopping online, which is only sometimes possible when shopping at larger stores and big chains.
Fully managed live chat service
The main reason to choose Greechat is that we offer a fully managed live chat service. We provide an experienced live chat expert to help you with all technical issues, including setting up and training your team using our platform. We also monitor your website 24/7, so if there are any issues with downtime or technical difficulties, we can quickly identify and fix them for you. In addition, if you need any other assistance with your live chat campaign (such as implementing a new feature), just let us know! Our experts will be happy to help.
Increase sales with proactive automotive live chat
The live chat service is a great way to increase sales by providing your customers with better service. It improves the quality of your customer experience, making it easier for them to do business with you. The live chat feature lets you give customers instant answers on their website. As well as that, You can place the chat button anywhere on the page, so you can easily reach out to visitors who have yet to be ready or willing to contact you, which helps build brand loyalty and increase website traffic.
Improve your sales conversions, and customer engagement
Proactive live chat can double your sales conversions and significantly improve customer engagement, but finding someone to help you with this takes time and effort.
Most businesses have an essential online chat feature on their website that allows visitors to contact a representative. While this is great for immediate issues, proactive live chat is the best way to engage users by sending them messages based on their actions or interests. A 1-on-1 live chat allows businesses to deliver content that matches the needs of each customer and increases overall customer satisfaction.
You can customise the live chat box
You can customise everything about the chat to suit your business and preferences. We provide a fully managed service, so all the features are available. However, if any specific features would help improve the quality of service you provide or make it easier for customers to get in touch with us, we’ll be happy to accommodate those requests as well!
We know every business is different, so we give our clients complete control over their live chat software. They have complete freedom over how they want their live chats set up and displayed on their websites. So whether it’s a simple form or something more complex like individualised pages per customer (or both!), we’ll happily adjust whatever settings are necessary so that nothing gets in between where customers expect us when they need us most: during conversations between themselves and our agents at Greechat.
If you’re looking for a high-quality, accessible, affordable live-chat service, you’ve come to the right place. Greechat offers private chats with professionals in 24/7 customer support, plus a host of other features that will help your business thrive no matter what. We’re here to serve as your partner in customer service so that together we can ensure all your customers are satisfied and happy with their experience at every stage of their journey with your brand.
Greechat guarantees a return on investment within a month of using its live chat solution. Providing quality chat support to your customers with total transparency is one of our most important goals as one of Australia’s most established live chat service providers.
Whenever you want to consider quality 1 on 1 live chat services, consider Greechat. We offer innovative software and a fully managed live chat support team and provide increased sales conversions and better customer engagement and insight.
Consider Greechat when you want to leverage your online presence to increase sales and build customer loyalty.
Partner with Greechat today and understand why fully managed live chat solutions are the modern way of online customer services. Connect with us today.