• Industry Insights
  • Website Chat | Greechat

    It goes without saying that enterprise owners go through heaps of administrative work, and for that reason, most people would look to live website chat services to help with their business operations. Not only will this allow you to get closer to your customer base, but it could save you a substantial amount of time and money as well. However, with all the chat providers available, choosing the right one for your business can be challenging.

    Rather than spending hours upon hours researching on your computer, why don’t you make things easier for yourself and opt for a fully managed sales package from us at Greechat? This way, you won’t have to stress about complicated integration procedures down the line.

    You can rest assured that we’re much more than just another company that provides chatting software for websites. We’re focused on increasing your sales by better connecting you with your customers and equipping you with the best live chat option for your specific marketing strategies and enterprise needs. 

    Come find out what kind of live chat we have in store for you, and feel free to reach out to one of our Greechat product specialists if you’re keen on getting started!

    How do website chat widgets work?

    Website chat widgets (also commonly referred to as a live chat box for website interactions) work by allowing your visitors to speak with customer service representatives in real time. This can be a great way to improve overall rapport and keep potential guests on your platform for longer. 

    Just note that there are a few different ways website live chat programs can work, and it all depends on the business chat service you choose.

    Some live chat website widgets use a simple chat interface that is built into the widget itself. Visitors can then type in their questions or comments and chat with your team whenever they need to. Here at Greechat, you can even customise what your website chats look like so that they complement the site design. Whether you’re interested in a specific theme or page positioning, we have you covered. 

    What’s more, our website chat widgets aren’t just there to address quick concerns and strengthen your business’ brand image. We have a sophisticated chatting system that includes compatibility with any CRM system as well as other tools like Google Analytics or InfusionSoft. As such, you can gather data from customer engagements and use this to optimise your strategies for more sales growth. 

    No matter what you have in mind when it comes to website chat widgets, you can have peace of mind knowing that our offers can be a great way to improve customer service and generate leads through proactive and meaningful conversations. 

    Is it difficult to install a live chat service for a website?

    Contrary to what enterprise owners might initially think, installing a live chat service for website interactions doesn’t have to be difficult. As a matter of fact, we at Greechat have made the whole process incredibly simple for you, so you can spend less time stressing about the start-up phase and more time fostering strong relationships with your customer base. 

    For one, you can experience convenience and speed like no other since it only takes two short minutes to implement our live chat web code and one hour to set everything up. For that reason, you won’t have to temporarily shut down your platform for days, weeks, or even months just to get a live chat for support purposes. 

    You’d also be pleased to know that the advantages don’t just stop there, as we at Greechat pride ourselves on efficiency even after installation. With us, you can continuously leverage our state-of-the-art chat software and look forward to just thirty minutes of maintenance each month. 

    Consider our website chat solution today and get 24/7 coverage for visitors who scroll through your pages in the early hours of the morning or the late hours of the evening. If you aren’t interested in integrating full-time web chat services, we can also arrange a special schedule that takes into account your off-peak hours and other similar factors. 

    With our functionality and flexibility, you’ll be spoiled for choice. Partner with us at Greechat today!

    How much do website chat apps cost?

    It is important to note that the price of a website chat app or a website chat service would depend on a number of aspects, including the features offered, the general size of your business, and even the hours you run the software. 

    However, compared to traditional customer support methods like emails and phone calls, a live chat service for websites can be more reasonably priced. 

    This is because onboarding a team of experts would save you time, money, and effort as you wouldn’t have to individually hire or train each chat agent – not to mention that this modern alternative can make it so your customers won’t have to deal with automated email replies or wait on hold. 

    What’s great about Greechat is that we drive sales through a two-pronged approach. We’ll provide you with our advanced software, and we’ll also deploy a trainable team that can work for you. For the average website chat account, you can expect a group that consists of eight live chat agents, two QAs, one supervisor, and one manager. 

    Join us today and get a website live chat service for a competitive price!